Dimplex Electric Fireplace Remote Not Working

Dimplex electric fireplace with remote control valued customer we are pleased that you have chosen to purchase an electric fireplace manufactured by dimplex north america ltd.

Dimplex electric fireplace remote not working.

The unit turns off by itself. If the unit does not turn on please make sure the heat switch is activated. Please change the light bulbs. Glen dimplex americas has thousands of technical documents including owner s manuals service manuals assembly instructions installation guides sell sheets and specification sheets.

The circuit breaker trips or blows a fuse when turned on. If it s not call customer service. Dedicated means no other outlets or fixtures are sharing the same circuit breaker. The receiver is the device external to the remote that gets the signals when the remote buttons are pressed and lets you manipulate the gas fireplace as desired.

Confirm that the fireplace is installed on the electrically appropriate circuit. If the heat turns on there is not a power issue. Replace the remote if the unit comes on independently without your having turned it on. Check your fuse box or breaker for any switches that have tripped.

Thank you for allowing our product to be the backdrop for those special moments. Over the years valuable memories will occur around the warmth and comfort of your hearth. A tightly bent or over stretched power cord may be causing the problem. Check to ensure the batteries are working and replace if required.

The remote control may need to be initialized with the stove. Check the fireplace for any faulty wiring. Plug the unit into another outlet or install a dedicated 15 amp circuit. It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow.

Inspect it if signals are not being transmitted upon pressing the remote control. If the receiver is not installed correctly the remote control might not work as required. If your fireplace came with a remote change the batteries and see if you can turn your electric fireplace on either on the fireplace itself or using the remote. Make sure the heater is the.

Other remotes in the. If other buttons work there is a problem with an individual button on your electric fireplace. Replace the remote control. The remote or the remote receiver may need to be replaces.

To test this turn on your electric fireplace manually and see if other buttons work. The wire has short circuited.